2025-10-27
Air India: Complete Guide for Your First Trip with India’s Flag Carrier.
Air India is India’s main airline and one of the oldest operating airlines in the world.
Founded in 1932, it is currently owned by the Tata Group and is part of the Star Alliance, allowing passengers to earn miles and benefit from connections with partner airlines.
With hubs in New Delhi (Indira Gandhi International Airport) and Mumbai (Chhatrapati Shivaji International Airport), the airline offers flights to over 100 destinations across several continents, in addition to an extensive domestic network.
In this article, I share my onboard experience and answer the most frequently asked questions about Air India, from check-in to meals, baggage, entertainment, and destinations served.
Shall we dive in?
My Experience Flying with Air India
Boarding was smooth and well-organized, even at busy airports like London and New Delhi. The crew was friendly at all times.
The seat pitch in economy class was acceptable, allowing for a comfortable journey on long-haul flights. It’s not luxurious, but it gets the job done.
Meals were included. There were vegetarian options, very common in India, as well as international dishes. To my taste, the food was flavorful, but my husband and children didn’t enjoy it. They found the seasonings too strong.
The in-flight entertainment system included Indian and international movies, music, TV shows, and games. It wasn’t the most extensive selection I’ve seen, but it was enough to pass the time.
During the flight, the crew offered snacks and drinks several times, which made the experience more pleasant. Overall, I consider Air India a solid choice for traveling to or from India.
Everything You Need to Know Before Flying with Air India
When can you check in online?
Online check-in is available from 48 hours up to 2 hours before departure, via Air India’s official website or mobile app.
Are meals/snacks complimentary on Air India?
Yes. On international flights, full meals with drinks are served.
On domestic routes, snacks or light meals are offered, depending on the flight duration.
What are Air India’s baggage policies?
The rules vary depending on the destination and class:
- Cabin: 1 bag up to 8 kg, plus one personal item.
- Checked baggage: 20–30 kg free in economy class.
- On domestic flights, the allowance may be lower.
What in-flight entertainment is available?
On international flights, each passenger has an individual screen with movies, music, TV shows, and games. On short flights, entertainment options are more limited.
Where does Air India fly?
Air India operates flights across four continents:
- India: dozens of domestic routes.
- Europe: London, Paris, Frankfurt, Rome, Milan, Copenhagen.
- North America: New York, Newark, Chicago, San Francisco, Toronto, Washington.
- Asia & Pacific: Tokyo, Bangkok, Singapore, Hong Kong, Sydney, Melbourne.
- Africa & Middle East: Nairobi, Johannesburg, Dubai, Doha, Riyadh.
Are Air India flights on time?
Air India’s punctuality has been improving, but delays can still occur, especially at very busy airports.
Frequently Asked Questions about Air India
Are vegetarian or special meals available?
Yes. You can choose vegetarian, vegan, gluten-free, kosher, or halal options. Requests must be made at least 24 hours before the flight.
Can you select a seat in advance?
Yes, but some fare types may incur an extra charge.
Is Wi-Fi available on board?
Available only on select aircraft and international routes. I did not use it.
Does Air India have a frequent flyer program?
Yes, it’s called Flying Returns. You can earn miles and enjoy benefits as a Star Alliance member.
Is it safe to fly with Air India?
Considering that the airline meets all international safety requirements and is IATA-certified, I would say yes.
Is it worth flying with Air India?
If you’re planning a trip to India or want to connect the country with other international destinations, in my opinion, Air India is an option worth considering.
The airline offers an extensive network, included meals, and consistent onboard service.
It may not have the same level of luxury as other carriers, but it delivers what it promises.
In short, for those who value competitive pricing and direct connections, flying with Air India makes perfect sense. I hope this helps!
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We travel as a family, focusing on authentic experiences, sustainable choices, and that extra touch of comfort that makes all the difference. At passaportenobolso.com, we share travel tips and practical information about destinations in Europe, Africa, Asia, and the Americas. I’ve visited over 40 countries and I don’t plan on stopping anytime soon. Every now and then, I also travel solo… Follow along on YouTube / Instagram / Facebook / TikTok / X / Pinterest.
